Please read these terms carefully before using our services or submitting a request.
Effective Date: June 1, 2025 | Last Updated: October 2026
These Terms of Service ("Terms") govern your use of rdcflooring.com and your requests to RDC Renovation & Design Concepts, a flooring, bathroom and countertop company in Phoenix, Arizona, and a trade name of LK NEXT LEVEL DESIGN LLC ("RDC," "we," "us" or "our"). If you hire RDC, your signed project contract governs that project. If the contract and these Terms differ, the contract controls.
By using this website or submitting a form, you agree to these Terms. If you do not agree, please do not use the site or submit information.
Electrical, plumbing and structural work is performed by the licensed electricians, licensed plumbing partners and other licensed subcontractors RDC works with.
RDC is insured and serves Maricopa County, Arizona, including Phoenix, Scottsdale, Paradise Valley, Mesa, Peoria, Glendale, Chandler, Gilbert, Tempe, Sun City, Sun City West, Surprise, Buckeye, Fountain Hills, Anthem, New River, Happy Valley, Arcadia, Cave Creek and Carefree.
Information on this website is general and may change. Prices on the site are ranges for planning. Final pricing is set individually for each customer based on their specific project, after we measure.
Project photos show real RDC work. Some photos are enhanced for lighting and clarity or to remove clutter, never to change the materials or the work shown.
When you submit a form, you confirm that your information is accurate and that you own the property or are authorized to act for the owner. You agree that RDC may contact you by phone or email about your request.
RDC texts you only if you opt in to text messages (see our SMS Terms). Submitting a form does not create a contract.
RDC warrants that the installation work in your signed project contract will be free from defects in workmanship for one year from the date that work is completed. If a workmanship defect appears during that year, call or text (602) 788-1446 or email info@rdcflooring.com. We will schedule an inspection, and if the problem is a workmanship defect, we will repair or redo the affected work at no charge.
This warranty covers installation workmanship only. It does not cover defects in the materials themselves (see section 9), normal wear, damage that RDC's work did not cause (such as water leaks, flooding, or slab and structural movement), misuse or neglect, or work that someone other than RDC or the installers RDC works with has modified or repaired.
This warranty applies to the property owner who signed the project contract, and it transfers to a later owner of the home for the rest of the one-year period. It is in addition to, and does not limit, any other rights you have under Arizona law.
Manufacturer warranties on flooring, tile, stone and countertop materials come from the manufacturer, where offered. A defective-material claim goes through RDC to the manufacturer, and you can ask us for a manufacturer's warranty before you buy.
Natural stone and some manufactured materials vary in color, veining and shade from piece to piece and from samples. This natural variation is not a defect.
RDC factors Arizona heat, UV exposure and monsoon conditions into its material recommendations.
RDC is fully insured: business coverage through Insurance Concepts & Risk Management LLC, and employee and job-site coverage through Central Insurance.
Schedules can shift because of extreme weather, material availability, hidden conditions found during work, or other events outside our reasonable control. If that happens, we tell you promptly and agree on a revised schedule with you.
This website is provided for general information, as is. To the extent Arizona law allows, RDC is not responsible for indirect or consequential losses, such as temporary lodging, lost rental income or lost time.
Nothing in these Terms limits RDC's responsibility for personal injury, for damage to your property caused by RDC's negligence or willful misconduct, or for any right you have under law that cannot be waived. Any further limits for a project appear only in your signed project contract.
If you have a concern about our website or our work, please tell us first by email to info@rdcflooring.com or by calling (602) 788-1446, and give us 30 days to try to resolve it, including a chance to inspect the work. If we cannot resolve it, either of us may suggest non-binding mediation with a mediator in Maricopa County, Arizona, if we both agree to it.
If the dispute is still not resolved, either of us may bring a claim in the small claims division of the justice court for claims within its limit, or otherwise in the state courts located in Maricopa County, Arizona. If you hire RDC, the dispute section of your signed project contract controls for that project.
These Terms are governed by the laws of the State of Arizona.
Please do not submit false or misleading information, try to access our systems without permission, interfere with the website, or send spam or fraudulent requests.
We may update these Terms. The new version applies from its "Last Updated" date and does not change a contract you have already signed. If any part of these Terms is found unenforceable, the rest stays in effect.
RDC Renovation & Design Concepts (LK NEXT LEVEL DESIGN LLC)
1610 E Bell Rd Suite 101, Phoenix, AZ 85022
Call or text: (602) 788-1446
info@rdcflooring.com
Fully Insured
Yes. RDC Renovation & Design Concepts gives free estimates with no obligation, and a same-day estimate is possible at our Phoenix showroom, with the exact written quote after we measure. Written estimates are valid for 30 days from the date of issue unless the estimate states otherwise.
RDC gives a 1-year workmanship warranty on its installation work, starting when the work is completed, and it transfers to a later owner of the home within that year. Manufacturer warranties, where offered, cover the materials, and defective-material claims go through RDC to the manufacturer. The workmanship warranty does not cover work that someone else has modified or repaired.
Yes. Every project is covered by a written contract between you and RDC that describes the work, the price and the payment schedule. Any change to the agreed work needs written approval from both you and RDC before the changed work begins, so hidden conditions such as subfloor damage are priced and approved before extra work starts.
If you sign a contract at your home, you may have the right to cancel it within three business days under the Federal Trade Commission's Cooling-Off Rule. When that right applies, your contract includes the cancellation notice and instructions. Questions about your contract? Call or text RDC at (602) 788-1446.